Management System Consultancy


  • ISO 9001:2008 Quality Management System
  • ISO 14001 Environment Management System
  • OHSAS 18001 Occupational Health and Safety Assessment Standard
  • ISO/TS 16949 Quality system Standards for Automotive Industries
  • ISO 13485 for Medical Devices
  • ISO 17025 for Testing and Calibration Laboratories
  • ISO 22000 Food Safety Management System
  • ISO 27001 Information Security Management System
  • ISO 30000 Ship Industry
  • Social Accountability (SA 8000)
  • RPSL Licenses for ship management companies
  • WHO Good Manufacturing Practices (GMP)


Assaying & Hallmarking Centre (Gold Jewellery)

  • BIS Certification for Assaying and Hallmarking Centres for Gold Jewelleries (BIS Criteria based on Geneva Convention)

Product Certification

  • CE Marking, UL Marking

Menet Consulting Implementation Approach

A. Meeting Clients Needs


Working closely with clients, we take a practical approach: we design systems that improve efficiency and meet the needs of the client, not just the standard. We keep systems and documentation as simple and accessible as possible, and we provide hands-on familiarization and training. Knowing how important ownership is to the process, we involve all key personnel in decisions and design, whether we write the documentation or we simply fine-tune what the client generates. The close relationship that our consultants build with clients also provides the ideal environment to learn more about the standards being implemented, something which just cannot be taught from books or seminars. We believe in the following :

  • Keep Systems Simple & User friendly
  • Practical & Pragmatic Approach
  • Improve Operational Efficiency
  • Result Oriented

B. The whole project will be managed through phases as listed below:


Phase 1 - Creating Awareness and Gap Analysis of the existing management system

Phase 2 - Design and development of the desired Management System.
Phase 3 - Management System Implementation Support.
Phase 4 - Certification Audit.

 

We believe that one-on-one is the most efficient and cost effective way to implement a quality or environmental management system. That's because this approach leverages the consultants experience, experience that cannot be duplicated in a do-it-yourself or support group situation.


Our consultants are both sound interpreters and team players. They look at the requirements of the standard, survey the needs of the business, and propose a workable solution. They work side by side with key personnel to understand the nature of the business, develop systems, and document procedures into the required format. When the consultants find it necessary to make system changes, they discuss, design and implement those changes in collaboration with the client.

C. Hands-on Training


For training, we use a combination of classroom lectures and hands-on participation: when a system is designed or a procedure written, the consultant helps the key players understand both the requirements and the effects of the proposed solution.

D. The Process


Based on years of successful certifications, we have found that our process takes an average of 2-3 months and typically includes the steps shown on the chart.


In summary, we assist our clients at every stage of the certification process, from the initial gap analysis through ongoing support after certification, if requested. Our process involves hands-on help each step of the way; with awareness training for all employees, assistance with documentation, and internal audit training. In order to maintain objectivity, we assign a different Menet Consulting consultant to carry out the pre-assessment audit at the end of the project. Finally, we are always present on the day of the Registrar assessment to answer questions, offer clarification, and provide support.


This approach helps make sure that project times are minimized, and all personnel understand the system. It also eliminates the need for a pre-assessment by the registrar, which in turn helps reduce registration fees.

 

E. Certification-Process Gantt Chart


 

F. The Team Approach


Teamwork is the secret to a successful quality, safety, environmental or other management systems implementation. When we assign a consultant to a project, that consultant does not come alone. He or she is backed by the entire Menet Consulting team. Not only does the team provide additional input to a project, they are also available at times when the client's own consultant may be unavailable to answer a question. This teamwork is also illustrated by the fact that every project has an objective pre-assessment audit carried out by consultants not assigned to the project.

  • Full-time Consultants
  • Continuous Training


NON ISO Standards

 

We offer customized solutions for certification & consulting in India, UAE, South East Asia, Middle East, Europe, USA for CE Mark Consultancy & Certification, HACCP certification consultancy, GMP certification consultancy, FAMI-QS certification, BRC certification consultancy, SA 8000 certification consultancy, CMMi certification consultancy, Six Sigma certification consultancy, NAAC & NBA certification consultancy & PED AD 2000 certification consultancy to maximize functionality of processes and add value to clients’ business processes. We offer consultancy & certification solutions to our client companies for the following system & product standards:-


CE Mark


Europe is a competitive but prize market, easier to access than ever before. Too many Indian exporters, especially small and medium sized enterprises, avoid it because the technical requirements for entry seem too complicated, too difficult, or too expensive. Indian manufacturers who have successfully accessed the European market know that the time to understand the European system is well worth the effort. The European Union alone is filled with affluent consumers, approximately 450 million of them. The European market is a large area that comprises more than 25 countries.


For the exporter, therefore, Europe as a whole has become a market whose technical requirements have been greatly simplified. Before the creation of the European Union, each country imposed its own technical requirements. Different standards and conformity assessment procedures forced exporters to target one or two countries only, or to forego exporting to Europe altogether. The unification of these European countries into a European Union, and the consequent harmonization of laws, standards, and conformity assessment procedures, changed all that.


Perhaps more importantly, ISO 9001 Certification is used extensively in Europe as a condition of acceptance of a manufacturer's product or as a means of recognition of the manufacturer's credibility. It is important to note that a manufacturer with a quality system in place (such as ISO 9001 QMS) should not automatically assume that his or her products are CE compliant because of the quality system alone. The appropriate New Approach Directive(s) will prescribe the correct and full route to conformity assessment.


The CE Mark, which is affixed to a product or its packaging, is considered proof that a product has met the requirements of the harmonized European standard, or directive; refers to Communauté Européen. Translated from the French, this literally means European Community. The European Commission, which administers the program, describes the CE Mark as a passport for goods to be sold freely within the internal European market. It is required by law if the product falls under one of the New Approach Directives. It is not a quality mark, nor is it a mark for consumers. Intended for Member State authorities, it is the visible sign to those authorities that your product is in compliance with the New Approach Directives. All manufacturers are required to affix the CE mark to products that are governed by New Approach Directives. CE marking on a product indicates to all authorities that the product is in compliance with the essential health and safety requirements of all directives that apply to the product.


The first step to compliance is determining which directives apply to the product. A product may be regulated by more than one directive. The CE mark does not disclose which directive(s) or standards apply to the product, nor will it indicate the method of conformity assessment used to bring the product into compliance. This information is provided by other accompanying documents, such as the Declaration of Conformity. The Manufacturer or the Authorized Representative affixes the CE marking to the product. It is not affixed by a Notified Body.

 

HACCP

 

Hazard Analysis and Critical Control Points (HACCP) is a prevention-based food safety system. It provides a systematic method for analyzing food processes, determining the possible hazards and designating the critical control points necessary to prevent unsafe food from reaching the consumer.


HACCP is built around seven principles:


  • Analysis of food hazards: biological, chemical or physical
  • Identification of critical control points: raw materials, storage, processing, distribution and consumption
  • Establishment of critical control limits and preventive measures: for example, minimum cooking temperature and time.
  • Monitoring of these critical control points
  • Establishment of corrective actions
  • Keeping records
  • Systematic and regular auditing of the system in place by independent third party certification bodies.

Benefits of Implementing HACCP


In addition to meeting the legal and moral obligation to produce food that is safe to eat, HACCP offers a variety of other benefits for not only the consumer, but for the food industry and the government. The following are examples of benefits that may be gained by implementing a HACCP program.

 

HACCP can be applied throughout the food chain from the primary producer to final consumer.

 

HACCP reduces the need for finished product testing by identifying the hazards associated with the inputs into the process and the product and devising control measures which can be monitored in order to minimize or eliminate the hazards.

 

A HACCP program, when properly designed and implemented, will significantly reduce the chance of microbiological, chemical, and physical contaminants from reaching the customer.

 

HACCP can reduce regulatory involvement (and hence costs) by replacing on-line inspection with regular auditing.

HACCP principles can be applied to other aspects of food quality and regulatory requirements.

 

Since HACCP increases one’s ability to detect poor quality product during production, such product can be held before further value is added. Resources are saved and faulty product is not produced. Productivity and profitability is improved.

 

HACCP improves communications between supplier and customer. It encourages businesses to work together more closely and to help them understand each other’s capacity and requirements.

 

HACCP is capable of accommodating changes such as advances in raw materials, equipment and premise design, procedures, and technological developments.

 

Communication between the different segments of the food chain improves as HACCP provides a common language and a common focus on quality.

 

Improved customer confidence leads to increased market share.



GMP (Good Manufacturing Practices)

W.H.O. defines Good Manufacturing Practices (GMP) as "that part of quality assurance which ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use and as required by the marketing authorization". GMP covers all aspects of the manufacturing process: defined manufacturing process; validated critical manufacturing steps; suitable premises, storage, transport; qualified and trained production and quality control personnel; adequate laboratory facilities; approved written procedures and instructions; records to show all steps of defined procedures taken; full traceability of a product through batch processing records and distribution records; and systems for recall and investigation of complaints.

 

The guiding principle of GMP is that quality is built into a product, and not just tested into a finished product. Therefore, the assurance is that the product not only meets the final specifications, but that it has been made by the same procedures under the same conditions each and every time it is made. There are many ways this is controlled - controlling the quality of the facility and its systems, controlling the quality of the starting materials, controlling the quality of production at all stages, controlling the quality of the testing of the product, controlling the identity of materials by adequate labelling and segregation, controlling the quality of materials and product by adequate storage, etc. All of these controls must follow prescribed, formal, approved procedures, written as protocols, SOPs, or Master Formulae, describing all the tasks carried out in an entire manufacturing and control process.



SA 8000


The SA 8000 certification is the Social Accountability System standard. It is applicable to companies of any size that wish to address the social and ethical aspects of their business. A Social Accountability System proves to customers that the company holds adequate provisions for the protection of wokers' rights. Further, it ensures ethical production of all goods manufactured by the company.


SA 8000 is the first auditable standard in this field. The initiative is based on the well-known ISO 9001/ISO 14001 certification structure, conventions of the International Labour Organization (ILO), the Universal Declaration of Human Rights and the UN Convention on the Rights of the Child.


SA 8000 KEY REQUIREMENTS

  • Be senior management led.
  • Be focused on continuous improvement.
  • Be focused on prevention rather than reaction.
  • Be supportive of workers rights and workers participation.
  • Be compliant with local laws/codes.
  • Be proactive in promoting ethical sourcing.
  • Be systematic in addressing problems-CARs Process.

 

Benefits of SA 8000 to manufacturers and suppliers

  • Marketing advantage – more demand and value for goods from socially.
  • Responsible manufacturers/suppliers.
  • Enhancement of company productivity.
  • Compliance to the laws of the land.
  • Improvement of relationship with the Govt., NGOs, trade unions.
  • Better image and position in labour market.

 

Benefits of SA 8000 for the retailers

  • Cost reduction in monitoring.
  • Better corporate image.
  • Increased value for the products.
  • Trust building with the analysts and investors when evaluated against social performance